These ponderings attempt to let themselves be appropriated by the event. (Beiträge zur Philosophie (Vom Ereignis), Martin Heidegger, 1936–38/1989)
https://www.forbes.com/sites/bernardmarr/2023/10/24/the-10-most-important-customer-experience-cx-trends-in-2024/?sh=705ca8e07a0e
